EXCHANGES & RETURNS 

Here at Aasein we truly believe in the quality of our products. It is important to us that you have a good amount of time to think about your purchase. If for any reason, that you changed your mind, we offer two return options: Exchanges and Returns.

Once your order is fulfilled you have 15 days to begin a return. 

To begin a return please click here

To be eligible for a return your item(s) must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. There isn't any return fee but you will have to cover the shipping expanse on your own. 

Discounted Items or Special Orders are treated as a final sale, non-refundable, non-exchangeable, and non-price matchable once the order has been processed. Please note: Item(s) sent back to us without using our Returns Center will not be accepted. 

Damages

Please inspect your items upon receiving your order and contact us within 7 days if an item is defective, damaged, or incorrect so that we can look into the issue and make it right.

Non-returnable items

Certain types of items cannot be returned like Final Sale and custom products (such as special orders or personalized items). Please get in touch if you have questions or concerns about your specific item at

infoaasein@gmail.com

Unfortunately, we cannot accept exchanges or returns on sale items or gift cards.

RECEIVED A GIFT?

Gifts are eligible for exchange. If you have received a gift, please email

infoaasein@gmail.com

EXCHANGES

If you would like to exchange an item you purchased, please initiate a return via the links above and place a new order at your convenience.

 

For any questions or concerns regarding our return process, please contact infoaasein@gmail.com